Beauty Consultant - Sephora Bahrain

About the role

Sephora is looking for a Beauty Consultant in Bahrain, reporting to the Store Manager or Store Director. As the face of Sephora on the shop floor, you create an inspiring, inclusive and personalised beauty experience for every client, building loyalty, driving store sales and KPIs and upholding the brand's standards.

Key responsibilities

• Welcome clients, understand their needs and deliver a personalised experience; build long-term relationships and enrol clients in the loyalty programme
• Advise on products and routines across makeup, skincare, fragrance and haircare, and deliver in-store beauty services
• Promote new launches, Sephora Collection and exclusive brands, and support brand activations and events
• Use selling techniques to maximise baskets and contribute to monthly turnover and KPIs
• Use in-store digital tools and support Click & Collect, online pick-ups and returns
• Follow cash handling, returns, health and safety and hygiene policies, and support merchandising, stock counts and loss prevention
• Report maintenance issues and support the store across all areas

Required profile

• Minimum 1-2 years' experience in retail sales, with beauty, cosmetics or luxury retail experience preferred
• High school diploma; a beauty, makeup or cosmetology certificate is a plus
• Good knowledge of beauty products and trends, basic skincare knowledge; makeup application skills are an advantage
• English at least intermediate level for OGCC and basic level for KSA; Arabic is a plus for OGCC and mandatory for KSA
• Able to work flexible retail shifts, including weekends and public holidays

Required skills

• Strong selling and clienteling techniques
• Excellent communication and interpersonal skills
• Comfortable using digital tools and point-of-sale systems