Service Coordinator

About the role

Al Salam is seeking a Service Coordinator to manage daily service requests, schedule technicians, and maintain customer appointment records. The role supports the oil and gas operations by ensuring service jobs are completed efficiently and customers receive timely updates.

Key responsibilities

• Coordinate and prioritize service requests from customers and internal teams.
• Schedule field technicians, arrange appointments, and monitor service timelines.
• Prepare and maintain accurate service records, reports, and documentation.
• Communicate service status updates to customers and internal stakeholders.
• Collaborate with various departments to resolve service issues and ensure timely completion.

Required profile

• Secondary School Certificate or University Diploma.
• At least one year of experience in service coordination, customer service, or administrative support.
• Strong communication, organization, and time‑management abilities.
• Ability to work under pressure, handle multiple tasks, and pay close attention to detail.

Required skills

• Effective written and verbal communication.
• Documentation and record‑keeping proficiency.

What we offer

• Full‑time permanent position within a leading oil and gas company.
• Opportunities for professional development and career growth.