(Assistant) Manager – People & Change, HR Transformation & Technology

About the role

The (Assistant) Manager joins the People & Change team within Risk Consulting, focusing on HR and people transformation engagements, especially technology-enabled transformation. The role combines HR expertise, consulting experience and practical transformation capability to help clients redesign HR functions, processes, operating models, employee experience and ways of working, with technology as a key enabler. It is client-facing and also contributes to broader Risk Consulting and Advisory engagements.

Key responsibilities

• Manage and deliver HR and people transformation engagements from assessment and design through implementation, transition and adoption.
• Advise clients on HR operating models, process redesign, digital HR, employee experience, HR technology and transformation roadmaps.
• Assess the impact of technology and business transformation on people, processes, structures, roles and ways of working, and turn it into practical interventions.
• Apply project management disciplines: planning, governance, stakeholder coordination, risk and issue management, dependency management and progress reporting.
• Lead change management activities: impact and readiness assessments, stakeholder engagement, communications, training, business readiness and adoption.
• Build relationships with senior HR, business and technology stakeholders and facilitate workshops to define priorities and shape solutions.
• Manage engagement scope, resources, timelines, budgets, risks and quality, and lead and coach engagement teams.
• Develop client and market relationships, contribute to proposals, presentations and thought leadership, and collaborate across disciplines.

Required profile

• Minimum 7 years of relevant professional experience, preferably at least 5 in consulting/advisory, HR transformation, change management or related roles.
• Demonstrated experience leading or delivering HR, people or technology-enabled transformation programmes.
• Experience managing client engagements or significant workstreams, including scope, timelines, resources, risks and senior stakeholder relationships.
• Experience coaching or managing junior team members.
• Experience in the GCC / Middle East is advantageous.
• Bachelor's degree in HR, Human Capital Management, Organisational Psychology, Business Administration with an HR specialisation or a related discipline.
• Relevant professional qualification or certification in project management and/or change management.

Required skills

• Preferred: PMP, PRINCE2 or equivalent project management certification.
• Preferred: Prosci, CCMP or equivalent change management certification.
• Preferred: CIPD, SHRM or equivalent HR qualification.
• Preferred: formal training or certification in a major HR technology / HCM platform.
• Core capabilities: HR & people transformation, change management, HR technology and digital HR, project management, HR operating model and process design, client and stakeholder management, engagement and commercial management, consulting and structured problem solving, business development, team leadership and coaching.