Complex Housekeeping Coordinator

About the role

The Complex Housekeeping Coordinator ensures rooms are prepared and ready for guests by managing reports, verifying room status, and coordinating with multiple departments. This role supports housekeeping management in daily operations and maintains high standards of cleanliness and guest satisfaction.

Key responsibilities

• Run sold room reports, verify room status, and prioritize cleaning of departing guest rooms.
• Act as liaison between Housekeeping, Engineering, Front Office, and Laundry to coordinate efforts.
• Document and resolve discrepancies with the Front Desk and update room assignments.
• Monitor ‘Do Not Disturb’ rooms and ensure timely cleaning of vacant dirty rooms, including rush and previously restricted rooms.
• Complete required housekeeping paperwork and maintain safety, confidentiality, and professional appearance standards.

Required profile

• Ability to stand, sit, or walk for extended periods and handle objects up to 50 pounds without assistance.
• Commitment to safety, company policies, confidentiality, and quality standards.
• Professional uniform, personal appearance, and communication.