Freelance Claims Processing Agent – AI Trainer

About the role

This freelance position supports AI development for leading tech companies by testing and improving auto‑insurance claim processing systems. You will work on short‑term projects, evaluating AI decisions and creating realistic test scenarios.

Key responsibilities

• Assess AI‑generated auto‑insurance claim decisions for accuracy, coverage correctness, and regulatory compliance.
• Design First Notice of Loss (FNOL) scenarios that include contradictions, decoy files, and outdated documents to challenge AI robustness.
• Write and grade fraud‑flagging scenarios using structured reason codes for Special Investigation Unit (SIU) referrals.
• Develop subrogation test cases applying state‑specific negligence rules and estimate recovery likelihood.
• Document all test cases with correct answers, policy citations, and payout calculations.

Required profile

• Degree in Insurance, Risk Management, Business Administration, Finance, Law, or a related field.
• Minimum 3 years of experience in insurance claims, legal services, or financial services.
• Recent hands‑on experience in claims adjusting or a closely related role.
• Familiarity with auto‑insurance coverage decisions, state negligence rules, and adjuster authority limits.
• Strong written English proficiency (C1 level or higher).
• Professional credentials such as AIC, CPCU, CIFI, or SCLA are a plus.

Required skills

What we offer

• Project‑based work with flexible hours (estimated 10‑20 hours per week during active phases).
• Compensation up to $50 per hour, depending on expertise and contribution speed.
• Opportunity to influence AI systems used by major technology firms.