Front of House Coordinator

About the role

The Front of House Coordinator is the first point of contact for students, visitors and external guests at RCSI Bahrain. You will deliver a professional, welcoming service while supporting the university’s recruitment and administrative functions.

Key responsibilities

• Greet all campus visitors, providing a warm and professional welcome.
• Manage the main switchboard, answering and directing calls accurately.
• Monitor and respond to enquiries via the shared Outlook inbox in a timely manner.
• Provide accurate information on programmes to prospective students, parents and stakeholders.
• Assist the Student Recruitment and Admissions team with prospective student enquiries.
• Support campus tours, open days and other university events.
• Coordinate incoming/outgoing post, courier services and package deliveries.
• Administer room bookings, visitor access, taxi bookings and other visitor support services.
• Liaise with academic, professional services and external providers regarding visitors and campus activities.
• Maintain a tidy, organised Front of House area and perform occasional administrative duties.

Required profile

• Professional, friendly and highly organised.
• Previous experience in a front‑of‑house or reception role.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with university staff and external stakeholders.

Required skills

• Telephone switchboard operation.
• Microsoft Outlook (email and shared inbox management).