Hostess – Arabic Speaking

Hilton

New

🇬🇧 English

Job description

About the role

Join Hilton’s hotel team as a Hostess and be the first friendly face guests encounter. You will use your Arabic language skills to welcome and assist guests, ensuring every stay feels warm and memorable.

Key responsibilities

Greet guests, offer seating options, escort them to tables and present menus.
Confirm reservations, assign tables, and handle special requests before arrival.
Maintain a daily logbook to coordinate communication between shifts and management.
Organise and oversee group and tour arrivals for a seamless experience.
Answer and route incoming calls, keep call logs, and follow up to guarantee guest satisfaction.
Respond promptly to guest inquiries and resolve concerns while upholding service standards.

Required profile

Passion for delivering hospitality that spreads light and warmth.
Strong integrity, leadership, teamwork, and ownership mindset.
Ability to act with urgency and discipline in every interaction.
Fluency in Arabic (spoken and written) to communicate effectively with Arabic‑speaking guests.

Required skills

Questions fréquentes

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Published 4 days ago

Expires 1 month from now

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