Junior Business Development Associate – Post‑Sales

About the role

This junior position supports the post‑sales business development function by renewing and upselling existing customers, building strong client relationships, and ensuring high satisfaction. The role works closely with internal teams to coordinate sales activities and manage contractual documentation.

Key responsibilities

• Build and maintain relationships with existing clients to drive revenue growth.
• Identify and prioritize accounts based on renewal timelines, growth potential, and strategic value.
• Maintain an up‑to‑date client database and related business‑development documentation.
• Collaborate with the Customer Success team to monitor client health and ensure value delivery.
• Serve as the primary point of contact between clients and internal departments (technical, sales, etc.).
• Oversee the sales process, facilitate order fulfillment, and support vendor registration and RFP/RFQ submissions.
• Review, negotiate, and finalize contracts, NDAs, and agreements within set deadlines.
• Track client engagement across technology platforms and provide regular status updates to management.
• Support partner relationship management and ensure timely completion of required documentation.

Required profile

• 1‑2 years of experience in IT or security sales (preferred).
• Bachelor’s degree in Business, Management, or a related field.
• Strong administrative, organizational, and problem‑solving abilities.
• Excellent communication and customer‑service skills.
• Ability to multitask in a fast‑paced environment and meet deadlines.

Required skills