Key Account Manager – Sales & Business Development

About the role

We are seeking a dynamic, results‑driven Key Account Manager to lead and expand our corporate client portfolio in Bahrain. The role focuses on building strong relationships with key decision‑makers, driving revenue growth, and ensuring high levels of customer satisfaction.

Key responsibilities

• Manage and develop a portfolio of corporate and key accounts.
• Act as the primary point of contact, conducting regular meetings, business reviews, presentations, and site visits.
• Identify client needs and recommend suitable services or solutions.
• Drive upselling, cross‑selling, and overall account growth.
• Handle client enquiries, concerns, and escalations professionally.
• Coordinate with internal teams to ensure excellent service delivery.
• Negotiate contracts, renewals, and long‑term partnership opportunities.
• Maintain accurate client data and activity logs in the CRM system.
• Track account performance, revenue, and sales targets.
• Monitor competitor activity and market trends, preparing reports and forecasts.
• Support new client acquisition and broader business development initiatives.
• Travel within Bahrain for client meetings and site visits as required.

Required profile

• Bachelor's degree or diploma in Business, Marketing, IT, or a related field.
• 1–4 years of experience in sales, business development, key account management, corporate or B2B sales.
• Proven track record of upselling, cross‑selling and achieving revenue targets.
• Strong relationship‑building and negotiation skills.
• Fluent in Arabic and English.
• Ability to work independently and manage multiple accounts.
• Willingness to travel within Bahrain.

Required skills

• CRM (experience preferred)