Sales Executive

About the role

The Sales Executive will develop and maintain strong customer relationships, identify new business opportunities, and manage the full sales cycle for lubricants and spare parts. The role involves regular customer visits, market research, and coordination with internal teams and suppliers to ensure smooth order fulfillment.

Key responsibilities

• Research and identify potential customers for the company’s products.
• Develop and maintain relationships with customers, consultants, and third parties.
• Handle inquiries via email, fax, and phone, providing quotations and product information.
• Visit new and existing customers to understand requirements and recommend suitable products.
• Prepare and deliver technical presentations to customers.
• Coordinate order processing with relevant departments and suppliers to ensure timely delivery.
• Achieve assigned sales targets for the designated product category.
• Conduct market research and provide feedback and recommendations to management.
• Handle customer complaints and ensure timely resolution.
• Maintain accurate records of communications, sales activities, quotations, and business opportunities.
• Submit daily, weekly, and monthly sales reports and territory analyses.
• Follow up on customer payments and conduct credit investigations as required.
• Comply with company policies, IMS requirements, and maintain a professional appearance.

Required profile

• Bachelor’s degree in Commerce, Engineering, or a related field.
• Customer‑focused attitude with strong communication and sales abilities.
• Preferably experience in the lubricants and spare parts industry.
• Ability to conduct market and financial investigations.

Required skills