Bill Collector

About the role

We are seeking a diligent and professional Bill Collector to join our Credit Control team. The role involves managing and recovering outstanding payments from clients, helping to maintain the financial health of the company.

Key responsibilities

• Proactively contact clients with overdue accounts via telephone, email, and written correspondence to arrange payment.
• Negotiate payment schedules and settlement agreements to resolve outstanding balances.
• Maintain accurate records of collection activities, communications, and payment promises.
• Investigate and resolve billing discrepancies and client disputes promptly.
• Prepare and present reports on collection status and accounts receivable to management.
• Liaise with internal departments to clarify billing information and support the collections process.

Required profile

• 0–2 years of experience in bill collection, accounts receivable, or credit control.
• Strong understanding of billing procedures and debt‑collection best practices.
• Excellent negotiation, communication and interpersonal skills.
• High degree of accuracy and attention to detail.
• Ability to handle difficult conversations with professionalism.

Required skills

• Proficiency in Microsoft Excel.
• Familiarity with accounting or collection software.