Field Service Representative II – Water

About the role

Join Ecolab’s Nalco Water team as a Field Service Representative II, providing hands‑on service and technical support for water treatment and disinfection systems across diverse industries. You will work independently in the field, building trusted relationships with customers while promoting sustainability and operational performance.

Key responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Perform chemistry tests, log and report data, and maintain product inventories at customer sites.
• Provide technical assistance, troubleshoot issues, and escalate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Support Sales Representatives in strategic district accounts to execute system assurance plans.
• Ensure compliance with safety policies and procedures.

Required profile

• High school diploma or equivalent.
• At least 3 years of experience in water treatment or an industrial/mechanical environment.
• Valid driver’s license with no restrictions.
• Ability to lift up to 50 lb and work in hot, cold, noisy, or dirty conditions.
• No immigration sponsorship available.

Required skills

• Mechanical aptitude.
• Experience with boilers, cooling towers, and wastewater treatment systems.
• Proficiency with Microsoft Office Suite.

What we offer

• Comprehensive benefits package from day 1, including medical, dental, vision, 401(k) match, pension, stock purchase plan, paid parental leave, and childcare resources.
• Access to industry‑leading training and development programs.
• Opportunity to help customers meet sustainability goals while protecting critical assets.