Front Desk Agent
Wyndham Hotels & Resorts EMEA · Manama
Job description
About the role
The Front Desk Agent greets and registers guests, providing outstanding service throughout their stay and handling account settlement at checkout.
Key responsibilities
- Check‑in and check‑out guests, answer phones, and manage reservations.
- Coordinate room status updates with housekeeping and maintenance.
- Use persuasive selling techniques to promote rooms and hotel services.
- Resolve guest complaints professionally and ensure hotel standards are met.
- Balance cash drawer and perform daily checklist tasks.
Required profile
- High school diploma or equivalent.
- 2–3 years of progressive hotel experience, night audit required.
Required skills
- Proficiency with Opera front‑office software.
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Published 2 hours ago
Expires 1 month from now
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Wyndham Hotels & Resorts EMEA
Manama
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