Growth Partnerships Lead

About the role

The CX Team is seeking a Growth Partnerships Lead to drive the acquisition of new clients and partners across Bahrain, Saudi Arabia and the wider GCC. This role focuses on understanding customer‑experience challenges, building trust with prospects and creating qualified conversations that can evolve into long‑term partnerships.

Key responsibilities

• Research and identify companies that could benefit from improved CX, support or operational processes.
• Reach out to founders, COOs, CX leaders and operations teams to initiate meaningful dialogues.
• Maintain a simple pipeline of prospects, schedule discovery calls and ensure each meeting is well‑prepared.
• Follow up with leads in a professional, human manner without being pushy.
• Develop relationships with startup ecosystems, agencies, consultants, investors and referral partners.
• Collect and relay market feedback on client needs, objections and industry trends to the internal team.
• Continuously refine outreach messaging, proposals and client‑engagement approaches based on learnings.

Required profile

• Excellent interpersonal skills and a genuine interest in building relationships.
• Ability to represent The CX Team professionally while remaining empathetic.
• Self‑motivated, able to work independently without heavy processes.
• Passion for startups, customer experience and early‑stage company growth.

Required skills