IT Infrastructure Specialist – Banking

About the role

The bank seeks an experienced IT Infrastructure Specialist to manage and support its enterprise‑wide infrastructure. You will ensure the reliability, security, and performance of Windows and Linux servers, virtualization, storage, backup, and Citrix environments in a fast‑paced banking setting.

Key responsibilities

• Administer and maintain Windows Server environments.
• Manage and support Linux server infrastructure.
• Perform Citrix administration and troubleshooting.
• Oversee enterprise backup solutions and recovery processes.
• Administer storage systems and virtualization platforms, including Nutanix.
• Monitor and manage IT systems using ManageEngine and related tools.
• Maintain AMC contracts and coordinate with vendors.
• Review and implement technical service requests and infrastructure changes.
• Support IT security requirements and ensure policy compliance.
• Monitor system performance and proactively resolve issues.

Required profile

• Bachelor's degree in Computer Science, IT or related field.
• 4–6 years of IT infrastructure administration experience, preferably in banking or financial services.
• Fluent in English and Arabic, both written and spoken.

Required skills

• Windows Server administration
• Linux server administration
• Citrix administration
• Nutanix infrastructure management
• Backup and recovery solutions (e.g., Veeam)
• Storage administration
• Server virtualization
• ManageEngine monitoring tools
• PRTG Network Monitor
• Nexthing monitoring
• Microsoft Office 365 administration
• Networking fundamentals
• IT security principles
• Infrastructure monitoring
• Troubleshooting and performance optimization