Manager - Information Technology

About the role

The Manager - Information Technology leads the IT department, overseeing the design, implementation and maintenance of the organization's technology infrastructure. The role ensures IT initiatives align with business goals, manages IT projects and supervises IT staff to deliver reliable and secure technology services. The position is based in Manama, Bahrain.

Key responsibilities

• Develop and execute IT strategies, policies and procedures aligned with organizational objectives.
• Manage day-to-day IT operations, including networks, servers, applications and security.
• Lead, mentor and evaluate the IT team to ensure high performance and professional growth.
• Oversee IT infrastructure projects such as system upgrades, migrations and deployments.
• Ensure data security, disaster recovery and business continuity plans are in place and tested regularly.
• Manage vendor relationships, contracts and service level agreements.
• Monitor technology trends and recommend innovations to improve efficiency and effectiveness.
• Collaborate with other departments to understand their technology needs and provide solutions.
• Prepare and manage the IT budget, controlling costs while maximizing value.
• Ensure compliance with relevant regulations and IT best practices.
• Support incident management, problem resolution and user training.

Required profile

• Bachelor's degree in Information Technology, Computer Science or a related field.
• 5+ years of experience in IT management or leadership roles.
• Proven experience managing IT teams and projects.
• Excellent problem-solving, communication and organizational skills.
• Ability to align IT strategy with business goals.
• Budget management experience.

Required skills

• Strong knowledge of IT infrastructure, networking, cloud technologies and cybersecurity.
• Familiarity with ITIL, project management methodologies and IT governance frameworks.
• Preferred: advanced degree or certifications such as PMP, CISSP, CISM or ITIL; experience in enterprise IT environments or finance, healthcare and manufacturing; knowledge of AI, IoT and automation; strong vendor management and negotiation skills.

Working conditions are office-based with possible remote work options, standard business hours and occasional after-hours support for critical issues, in a collaborative environment with multiple stakeholders.