Scrum Master – Agile Delivery Lead

About the role

The Scrum Master will guide development teams and facilitate the Scrum process, ensuring Agile practices are aligned with business objectives and delivering value efficiently.

Key responsibilities

• Assist the team in understanding and adopting Agile delivery methodologies.
• Ensure the delivery team follows Agile practices, rules, and values.
• Organize and facilitate Scrum ceremonies, including daily stand‑ups, sprint planning, reviews, and retrospectives.
• Mentor the team on Agile practices and address challenges.
• Maintain clear communication between the development team and stakeholders.
• Foster a collaborative environment and resolve conflicts.
• Monitor and communicate sprint progress using relevant metrics.
• Identify and remove impediments to ensure efficient sprint delivery.
• Align sprint activities with the bank’s overall objectives and policies.

Required profile

• Bachelor’s degree in IT, Computer Science or a related field.
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification.
• 10+ years of experience as a Scrum Master, preferably in the banking sector.
• Knowledge of banking operations, products and services.
• Strong communication, conflict‑resolution and leadership abilities.
• Proven experience facilitating Scrum rituals and delivering Scrum training.
• Familiarity with scaled Agile frameworks such as SAFe or LeSS is a plus.

Required skills

• JIRA
• Trello