Senior Forecourt Attendant

About the role

The Senior Forecourt Attendant oversees daily operations at a fuel station, ensuring efficient, courteous service for customers while managing staff, inventory, and cash handling. This position reports to station management and works closely with fuel delivery teams.

Key responsibilities

• Direct and support assigned Forecourt Attendants during shifts.
• Execute hand‑over procedures at shift start and end, manually or electronically.
• Enforce safety rules, report incidents, accidents, and customer complaints.
• Lead Retail Automation and Fuel Management systems to minimise service disruptions.
• Oversee receipt of fuels, oils and related products, and manage tanker deliveries and decanting procedures.
• Prepare and verify daily and monthly sales and inventory sheets for dry and wet items.
• Handle cash transactions, opening and closing cash procedures, and maintain cash inventory.
• Maintain cleanliness and housekeeping across all station areas.
• Report defective items and coordinate maintenance requests.
• Interact professionally with customers during refuelling and sales transactions.

Required profile

• High School Certificate or equivalent.
• Fair spoken and written English (Business English Certificate Preliminary level).
• Basic computer literacy.

Required skills

• Computer skills