Team Leader - Grocery

About the role

The Grocery Team Leader will drive quality, range and freshness standards to deliver an exceptional customer experience in a hypermarket environment. You will motivate the team, address issues promptly, and coach staff to meet sales targets.

Key responsibilities

• Implement commercial pricing policy and manage product assortment.
• Negotiate internal promotions with suppliers and maintain discount image.
• Monitor NPS and drive improvements in the section.
• Prepare stock reports, control out‑of‑stock situations, and manage replenishment orders.
• Implement initiatives to minimise waste and shrinkage.
• Identify slow‑moving items and promote sales before expiry.

Required profile

• Diploma in Commerce or Finance.
• Minimum 3 years experience in retail operations.
• Pleasant, warm disposition with strong customer‑service orientation.
• People‑oriented, able to build team spirit and motivate staff.
• Action‑oriented mindset.

Required skills

What we offer

• Friendly, positive work environment.
• Opportunity to join a regional market leader with over 45,000 colleagues.
• Career growth within a diverse and talented organization.